Honkytonk Plumbing Co.
fires the answering service.
Nashville plumbing shop paying $4,200/mo for an outsourced answering service that mostly took messages and forgot to pass them along. We replaced it with the AI receptionist. Booking accuracy up, costs down 100%.
- Plumbing · res & light commercial
- Nashville + Franklin + Brentwood
- Bundle + AI receptionist
- 4 months
- T/01Week 0Service audit
Reviewed 90 days of answering service messages. Found 17% had wrong contact info, 9% never reached the shop at all.
- T/02Week 1AI training
Trained the AI on shop's hours, service area, common objections ("how much for a drain clean?"), and emergency triage rules.
- T/03Week 2Parallel test
Ran AI alongside answering service for 5 days. AI booked 23/26, service booked 14/26.
- T/04Week 3Service cancelled
Pulled the plug on the outsourced answering service. AI took 100% of off-hours calls.
- T/05Month 4Tuning
Adjusted AI script monthly based on call recordings. Booking accuracy now 96%, owner stopped reviewing transcripts daily.
"We were paying four grand a month for someone who'd lose half our messages. The AI books the appointment, sends me the address, and tells the customer when to expect us. I can sleep again."
See if your shop fits the next file.
Twenty-minute demo. We'll show you the system live on a fake call to your business and tell you straight whether the bundle would move the needle.