Mile-High Pipeworks
stops bleeding leads to voicemail.
Family-owned Denver plumbing shop watching half their after-hours frozen-pipe calls vanish into voicemail every January. We wired missed-call-text-back to four phone lines on day one. By week two, 41% of after-hours callers were booking via SMS instead of dialing the next plumber.
- Plumbing · res & emergency
- Denver metro + foothills
- Bundle only
- 5 months
- T/01Week 0Phone audit
Pulled 30 days of call logs. Found 312 unanswered calls in the prior month, 71% after 6pm.
- T/02Week 1Twilio wiring
Connected all four lines through the JobsiteRank inbox. Tested with three test numbers before going live.
- T/03Week 2Auto-text live
First Saturday: 18 missed calls, 14 replies, 9 booked jobs. Owner texted us at 11pm to thank us.
- T/04Week 6Site refresh
Rebuilt the site with sticky call button. Mobile bookings doubled in the next 30 days.
- T/05Month 5Steady state
Text-back is now answering ~30% of total inbound. Owner moved on-call rotation off employees onto the auto-system.
"We were losing $40k a winter to voicemail and didn't even know it. The text-back caught all of it. My techs aren't getting woken up at 11pm anymore either — the system buys us until morning."
See if your shop fits the next file.
Twenty-minute demo. We'll show you the system live on a fake call to your business and tell you straight whether the bundle would move the needle.