Neon Drain Co.
filters time-wasters before they hit the truck.
Vegas drain specialist getting buried in price-shopper calls and DIY-question calls that ate hours per day. AI receptionist now qualifies, prices, and books — only the worth-it calls reach the owner.
- Plumbing · drain & sewer specialty
- Las Vegas + Henderson + N Las Vegas
- Bundle + AI receptionist
- 5 months
- T/01Week 0Call analysis
Reviewed 200 inbound calls. 38% were tire-kickers, 12% were DIY help-line questions, 50% were real prospects.
- T/02Week 1Triage logic built
Trained AI to recognize emergency keywords (flooding, sewage, burst), price-shopper patterns, and qualifying questions.
- T/03Week 2Live
AI handles every call first. Emergency → instant text to owner. Real prospects → booked. Tire-kickers → polite redirect.
- T/04Month 2Refining the boundary
Adjusted threshold so more borderline calls escalated to owner — caught a few jobs the AI was over-filtering.
- T/05Month 5Steady
Owner now takes 60% fewer calls but books more revenue. Sleeping through the night again.
"Half my day used to be telling people their toilet's not actually broken. Now the AI does that politely and sends me only the people who'll write me a check."
See if your shop fits the next file.
Twenty-minute demo. We'll show you the system live on a fake call to your business and tell you straight whether the bundle would move the needle.